PRIVACY POLICY
Thank you for stopping by at theprintroots.com. You ("you" as in the "Buyer" or "Customer") are required to read and accept all of the terms and conditions as laid down in this document (the "Privacy Policy"), before you may use the website.
Be assured that we are wholeheartedly committed to protecting your personal information.
This privacy policy covers situations where we access, collect, store, process, use, disclose or transfer your personal information in paper or electronic form. It describes the information, as part of the normal operation of our services, we collect from you and what may happen to that information.
This Privacy Policy does not apply to Sites maintained by other companies or organizations to which we link and we are not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.
Data protection is a matter of trust and we will only collect information that is necessary and relevant and keep it only as long as it’s needed for the purpose for which it was collected.
If you have any additional enquiries and/ or suggestions about the same, please feel free to reach out to us at our Jaipur address or via customercare@printroots.com.
Information that may be collected from you
The Printroots collects the details provided by you upon registration (your name, postal address, email address, mobile phone number and date of birth) together with information about you from your use of our service and your visits to our website and other websites accessible from them. You can visit our website without registering or revealing any personal information about yourself, in which case we may have automatic access to receive and collect certain anonymous information in standard usage logs through our web server, obtained from cookies sent to your browser from web server cookies stored on your hard drive, including but not limited to:
Computer-identification information, IP address, the domain server through which you access our service, the type of web browser you are using.
While you are transacting on our website personally identifiable information collected about you may include first and last name, email addresses, contact details including phone numbers, PIN/ZIP code, your opinion on services, products and features on our websites.
We may also collect the following information about the pages you visit/access, the links you click on our website, the number of times you access the page, things you view, add to bag, add to wish list etc.
Payment Security Information
Our website does not store your credit/debit card/bank details. To enhance security of your payment data, you are automatically redirected to the acquiring bank payment gateway website, where all required transaction details are captured on the secured payment page, then encrypted and securely transmitted to your Card Issuing bank for obtaining an authorization decision. Thereafter we don’t have access to your complete card account information.
Data Hosting
This website uses third party hosting specialists. Information collected by this website is owned and managed by the hosting agencies and has an iron clad data security process. However The Printroots will not be held responsible for any data theft or breach of security at the data centre that hosts the website and holds the customer’s information.
HOW DO WE USE THE INFORMATION TO YOUR BENEFIT
If you have provided us with your personal contact information we may use it to send you password reminder and registration confirmation, notifications about special offers, changes in the service policies or terms of use, event based communications such as order information, renewal notices, invites, reminders etc. We also use your personal information to improve personalized features on our websites to enhance your shopping experience.
WHO DO WE SHARE YOUR INFORMATION WITH?
We never rent, trade or sell your personal identifiable information with any other organization for marketing purposes, without your consent. We only share your information with our agents and alliance partners/ third parties for the reasons stated below. However, we reserve the right to disclose your information if a legally-compliant request has been made. We reserve the right to collect general demographic and other anonymous data which will not single you out personally.
We use the services of our enabling partners such as shipping companies, business associates to fulfil orders, and credit / debit card processing companies to process the payment for your purchases from our site. These entities do not retain, store, share or use personally identifiable information for any other purposes.
Our website is not meant to be used by people under the age of 13 and we do not knowingly collect any information from such sources. If the person is under the age of 13, it is strictly advised to not register an account on the website. If we inadvertently collect personal information from anyone under the age of 13, we will delete the information as soon as we are aware.
WHAT SECURITY MEASURES ARE IN PLACE TO PROTECT YOUR PERSONAL INFORMATION
To protect your privacy and security, we will verify your identity before granting access or making changes to your information. If you have registered your profile on our website your ID and Password are required in order to access your profile information. When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you put in before it is sent to us. To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures.
Cookies
A cookie is a small text file that is stored on a user computer for record-keeping purposes. We may use cookies on this website from time to time which will help us recognise you if you visit and revisit this site. We do link the information we store in cookies to any personally identifiable information you submit while on our website. You may accept or decline cookies. If you reject cookies, you will still be able to use our website, but your ability to use some areas of our pages will be limited.
External Links
Theprintroots.com contains links to external websites, we are not responsible for the privacy practices of such websites which we do not own, manage or control.
Opt out policy
The consumers have the liberty to opt out from receiving any non-essential or promotional email from us, at any time. If you wish to unsubscribe from our emails, reach out to us via email at customercare@printroots.com.
Policy Update
We reserve the right to change or update this policy at any time by placing a prominent notice on our website. Such changes shall be effective immediately upon posting to this website.